Last Updated: [DATE]
Note before publication: This document contains the following placeholders that must be filled in before going live:
[LEGAL_ENTITY_NAME],[STATE],[CONTACT_EMAIL],[PRIVACY_EMAIL],[ADDRESS],[DATE]. The entire document should be reviewed by a qualified attorney before being placed on a live website, particularly the California-specific (CCPA/CPRA) and EU-specific (GDPR) sections if you will have users in those jurisdictions.
This Privacy Policy describes how [LEGAL_ENTITY_NAME] ("we," "us," "our," or the "Company"), the operator of the Clype platform and related services (the "Service"), collects, uses, shares, and protects information about you. By using the Service, you agree to the practices described in this Privacy Policy. If you do not agree, please do not use the Service.
This Privacy Policy is incorporated by reference into our Terms of Service.
This Privacy Policy applies to all Users of the Service, including:
(a) Streamers — Users who upload and license original video content; (b) Buyers — Users who purchase licenses to use Streamer content; and (c) Visitors — Anyone who visits the Service without creating an account.
The Service is a U.S.-based platform and is intended for Users located in jurisdictions where it is legally available.
We collect information in the following categories:
Account Registration Information:
Streamer Profile Information:
Buyer Profile Information:
Payment and Payout Information:
Identity Verification Information:
Communications:
Uploaded Content:
Rights Certifications:
Content Fingerprints:
Usage Data:
Device and Connection Information:
Download Activity: For each download of licensed content, we log:
This information is used to enforce download limits and detect unauthorized distribution.
Cookies and Similar Technologies: We use cookies and similar tracking technologies to operate the Service, authenticate sessions, remember preferences, and analyze usage. See Section 6 below.
We may receive information about you from:
We use the information we collect to:
(a) Provide, maintain, and improve the Service; (b) Create and manage accounts; (c) Process licensing transactions and deliver licensed content; (d) Generate license certificates and other transaction documentation; (e) Process payments and Streamer payouts; (f) Apply watermarks identifying licensed Buyers within delivered files; (g) Generate content fingerprints for duplicate detection, verification, and dispute resolution; (h) Enforce download limits and detect unauthorized distribution; (i) Conduct admin review of uploaded content; (j) Respond to your inquiries and provide customer support; (k) Send transactional emails (such as license certificates, receipts, and account notifications); (l) Detect and prevent fraud, abuse, and security threats; (m) Comply with legal obligations, including tax reporting; (n) Enforce our Terms of Service; (o) Send marketing communications, where permitted by law and subject to your right to opt out; (p) Aggregate and anonymize data for analytics and Service improvement.
We share information only as described below. We do not sell your personal information.
We share information with third-party service providers who help us operate the Service, including:
These providers are bound by contractual obligations to use information only for the purposes for which we engage them.
When a Buyer purchases a license, certain information is shared to complete the transaction and to generate the license certificate, including:
Conversely, Streamers' display name, handle, profile information, and full legal name appear on license certificates and may be visible to Buyers.
Certain information is intentionally public:
You should not include any information in public profile fields that you do not want disclosed.
We may disclose information when we believe in good faith that disclosure is required to:
(a) Comply with applicable law, regulation, legal process, or governmental request; (b) Enforce our Terms of Service; (c) Protect the rights, property, or safety of the Service, our Users, or others; (d) Detect, prevent, or otherwise address fraud, security, or technical issues.
If we are involved in a merger, acquisition, financing, reorganization, bankruptcy, or sale of company assets, information may be transferred as part of that transaction. We will notify affected Users where required by law.
We may share aggregated or de-identified data that cannot reasonably be used to identify you for any purpose.
We use the following categories of cookies and tracking technologies:
Most browsers allow you to refuse or delete cookies through browser settings. Disabling strictly necessary cookies will prevent the Service from functioning properly.
We retain your information for as long as it is needed to provide the Service and for legitimate business purposes, including:
We may retain information for longer periods where required by law or to defend against legal claims.
We implement reasonable administrative, technical, and physical safeguards designed to protect your information, including:
No system is perfectly secure, however, and we cannot guarantee the absolute security of your information. If we become aware of a security incident affecting your personal information, we will notify you as required by applicable law.
Regardless of your location, you may:
To exercise these rights, contact us at [PRIVACY_EMAIL]. We may need to verify your identity before fulfilling requests.
Some information cannot be deleted upon request, including:
If you are a California resident, you have specific rights under the California Consumer Privacy Act, as amended by the California Privacy Rights Act ("CCPA"):
You have the right to request that we disclose:
(a) The categories of personal information we have collected about you; (b) The categories of sources from which the information was collected; (c) The business or commercial purpose for collecting the information; (d) The categories of third parties with whom we share information; (e) The specific pieces of personal information we have collected about you.
You have the right to request that we delete personal information we collected from you, subject to certain exceptions (including those described in Section 9.2).
You have the right to request correction of inaccurate personal information.
We do not sell your personal information, and we do not share it for cross-context behavioral advertising as those terms are defined under the CCPA.
To the extent we process sensitive personal information, you have the right to request that we limit such processing to specified purposes.
We will not discriminate against you for exercising your privacy rights.
To exercise any CCPA right, contact us at [PRIVACY_EMAIL] or through our online request form (if available). You may also designate an authorized agent to act on your behalf. We will verify your identity before responding.
In the preceding twelve (12) months, we have collected the following categories of personal information as defined by the CCPA: identifiers; commercial information; internet/network activity; geolocation data (general); professional information; and inferences drawn from the foregoing.
If you are located in the EEA, UK, or Switzerland, the following applies:
We process your personal data under the following legal bases:
You have the right to:
(a) Access your personal data; (b) Request rectification of inaccurate data; (c) Request erasure ("right to be forgotten"), subject to legal limitations; (d) Restrict processing of your data; (e) Object to processing based on legitimate interests; (f) Data portability; (g) Withdraw consent at any time, where processing is based on consent; (h) Lodge a complaint with your local data protection authority.
To exercise these rights, contact us at [PRIVACY_EMAIL].
The Service is operated from the United States, and your data will be transferred to and processed in the U.S. The U.S. may have data protection laws that differ from those in your jurisdiction. Where required, we rely on Standard Contractual Clauses or other appropriate safeguards for international transfers.
The Service is not intended for and is not directed to individuals under the age of 18. We do not knowingly collect personal information from anyone under 18. If we become aware that we have collected personal information from someone under 18, we will delete it. If you believe a minor has provided us with personal information, please contact us at [PRIVACY_EMAIL].
The Service may contain links to third-party websites, including Streamers' linked social profiles. We are not responsible for the privacy practices of those third parties. We encourage you to review the privacy policies of any third-party services you use.
When you purchase a license, the delivered file may contain a watermark identifying you (e.g., "Licensed to: [your handle]") for rights-enforcement purposes. This information is embedded in the delivered file. By purchasing a license, you consent to such watermarking.
Our Service does not currently respond to "Do Not Track" browser signals because no industry standard for handling such signals has been established.
We may update this Privacy Policy from time to time. We will notify you of material changes by email to your registered address and/or by posting a notice on the Service. Your continued use of the Service after any such changes constitutes your acceptance of the updated Privacy Policy.
If you have questions or concerns about this Privacy Policy or our privacy practices, please contact us:
Clype [LEGAL_ENTITY_NAME] [ADDRESS] Privacy inquiries: [PRIVACY_EMAIL] General: [CONTACT_EMAIL]
For California-specific privacy inquiries, please include "California Privacy Request" in the subject line.
For GDPR-related inquiries, please include "GDPR Request" in the subject line.
By using Clype, you acknowledge that you have read this Privacy Policy and understand how we collect, use, and share your information.